Effective Date: 12th May 2026
OurRitual engages a limited number of third-party service providers ("processors") to operate the Services. These providers process personal information on OurRitual's behalf, under data processing agreements that bind them to confidentiality, security, and use limitations. The list below is current as of the Effective Date and is subject to change. Material changes will be reflected in updates to this page.
Core Infrastructure & Database
| Provider |
Function |
Hosting Region |
| Google Cloud Platform |
Cloud infrastructure and hosting (GCS, Pub/Sub, Cloud Run, Monitoring) |
US |
| Amazon Web Services (AWS S3) |
Legacy cloud infrastructure |
US |
| MongoDB |
Database services |
US |
| PostgreSQL (managed) |
Database services |
US |
| Redis |
Caching and queue infrastructure |
US |
AI / LLM Processing
| Provider |
Function |
Hosting Region |
| OpenAI |
AI processing for conversational and recommendation features |
US |
| Anthropic (Claude) |
AI processing for conversational and recommendation features |
US |
| Google (Gemini / Firebase AI) |
AI processing for conversational and recommendation features |
US |
| Deepgram |
Speech-to-text processing for session recordings |
US |
| Modus |
AI processing |
US |
Analytics & Marketing Attribution
| Provider |
Function |
Hosting Region |
| Segment |
Event routing and analytics |
US |
| Amplitude |
Product analytics |
US |
| Fivetran |
Data pipeline and synchronization |
US |
| Meta (Facebook Pixel) |
Marketing attribution and conversion tracking |
US |
Payments & Billing
| Provider |
Function |
Hosting Region |
| Stripe |
Payment processing |
US |
| ProsperStack |
Subscription management |
US |
Authentication & Identity
| Provider |
Function |
Hosting Region |
| Auth0 (Okta) |
Authentication and identity management |
US |
Communications & Messaging
| Provider |
Function |
Hosting Region |
| Twilio |
SMS communications |
US |
| Ably |
Real-time messaging infrastructure |
US |
| Stream Chat |
Chat infrastructure for member-expert messaging |
US |
| Customer.io |
Email communications and marketing |
US |
Video, Audio & Media
| Provider |
Function |
Hosting Region |
| Zoom |
Video session hosting for member-expert sessions |
US |
| Wistia |
Video content hosting |
US |
| VideoAsk |
Interactive video forms for intake and onboarding |
US |
Scheduling & Forms
| Provider |
Function |
Hosting Region |
| Calendly |
Scheduling and booking |
US |
| Cal.com |
Scheduling and booking (migration in progress) |
US |
| Typeform |
Forms and surveys for intake and feedback |
US |
Customer Support
| Provider |
Function |
Hosting Region |
| Front |
Customer support inbox and routing |
US |
Push Notifications
| Provider |
Function |
Hosting Region |
| Firebase Cloud Messaging (Google) |
Push notifications (Android) |
US |
| Apple Push Notification Service |
Push notifications (iOS) |
US |
Reviews
| Provider |
Function |
Hosting Region |
| Trustpilot |
Reviews and ratings |
EU / UK |
Questions about how OurRitual handles your personal information may be directed to [email protected].