How Our Plans Work

Billing Cycle

All OurRitual plans are billed every 4 weeks (28 days), and all plans auto-renew unless cancelled. “Monthly,” “3-Month,” or “6-Month,” reflect the number of consecutive 28-day cycles you’re committing to up front, and may not coincide with calendar months.

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Discounted Plans

By choosing a 3-Month or 6-Month plan, you lock in a discounted rate.

After your initial period ends, your plan continues to renew every 4 weeks at the same discounted rate, and you continue saving on every consecutive billing cycle thereafter.

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Cancellation 

You can cancel any plan at any time. However, if you cancel before your plan’s initial commitment is over, your subscription cost retroactively reverts to the rate matching the time period you were subscribed. 

You’ll be charged for the difference at the end of your final billing cycle.

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Examples

  • Prices in the below examples do not reflect the real prices of OurRitual plans.
  • The following scenarios are just examples. Similar scenarios pertaining to other plans apply.

1) You sign up for a 6-Month plan at a discounted $140 per 4 weeks ($35/week) while our monthly rate is $180 per 4 weeks ($45/week):

You intended to use OurRitual for 6 months at $140 per 4 weeks.

After 2 months, you decide to cancel.

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What Happens Next:
  • You won’t be charged for the remaining 4 months.
  • For the 2 months (2 billing cycles) you did use, your rate reverts from $140 to $180, an extra $40** per 4-week cycle. You will have already paid $140 on your first and second billing cycle.
  • For 2 cycles, the difference adds up to $80, which we charge at the end of your final billing cycle. Your final charge will be for $80.

In other words, if you leave before completing 3 billing cycles, you simply pay the standard rate for the weeks in which your subscription was active.

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*While we know that relationships are sensitive and that things change, we’re unable to make special exceptions for early cancellation charges. We will, however, only charge the difference between the discounted price and the full price, and don’t charge you for the months in which you don’t use our services.

2) You sign up for a 6-Month plan at a discounted $140 per 4 weeks ($35/week) while our 3-Month rate is $160 per 4 weeks ($40/week):

You intended to use OurRitual for 6 months at $140 per 4 weeks.

After 4 months, you decide to cancel.

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What Happens Next:
  • You won’t be charged for the remaining 2 months.
  • Because you passed 3 billing cycles, you will be reverted to the 3-Month rate.
  • For the 4 months (4 billing cycles) in which your subscription was active, your rate reverts from $140 to $160, an extra $20 per 4-week cycle. 
  • For 4 cycles, that difference adds up to $80, which we charge at the end of your final billing cycle. Your final charge will be for $80.

3) You sign up for a 3-Month plan at a discounted $160 per 4 weeks ($40/week).

You use OurRitual for 3 months, and really connect with your Expert. You decide to continue your subscription. 

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What Happens Next:
  • Your plan will continue to auto-renew every 4 weeks unless cancelled, even when the 3 months are up.
  • You get to keep your original discounted price, so long as you keep your OurRitual subscription active. 

4) You sign up for our Monthly plan at the standard rate. 

You attend your first session, and then have two busy weeks and don’t schedule or attend sessions. You have another session 3 weeks after your first.

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What Happens Next:
  • You will be charged at the standard rate on your next billing date.
  • You will be able to reschedule up to half of a billing cycle’s worth of sessions. For example, if you have 80 minutes worth of sessions per cycle and missed 2 sessions, you will be able to schedule 40 additional minutes in the next month. If you missed 3 sessions, you’ll still only be able to schedule 40 additional minutes. 
  • Your billing WILL NOT be delayed or paused.
  • Pauses can be requested IN ADVANCE for periods of 2 weeks or more by contacting support@ourritual.com.

5) You sign up for a 3-Month plan at a discounted rate of $160 per 4 weeks ($40/week). 

You attend a few sessions, but don’t fully commit to the OurRitual process.
You don’t actively cancel your plan.

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What Happens Next:
  • Your plan will continue to auto-renew every 4 weeks at $160 unless you cancel. 
  • You will not qualify for a refund of past months should you decide to cancel in the future.

Money Back Guarantee

All of our full plans qualify for a 14 day money back guarantee. This does NOT include matching sessions, and the following rules apply:

  • You must have attended only your first session with your Expert.
  • The cancellation request needs to be received after the first session and no later than 14 days from the start of your subscription.
  • You will not qualify for a refund if you had any cancellations within 36 hours of a session or if you didn’t show up for any scheduled session.

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What Happens Next:
  • You contact support@ourritual.com and request to cancel your subscription.
  • You will receive a refund to your method of payment, and your subscription will be terminated immediately.